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The AI engine behind OmniPoint Technology — now for everyone.

We design, deploy, and run production‑grade AI: voice & chat support, order flows, invoicing, CRM, project management, notes, and even cell‑tower tracking. Everything we ship runs in the wild — at scale.

What we automate
  • AI Voice IVR & Agent Assist
  • Unified Chat (SMS / Web / WhatsApp)
  • Order & Billing Journeys
  • Invoicing & Collections Automation
  • CRM & Sales Ops Copilots
  • Project & Field Ops (crew routing)
  • Knowledge & Notes (RAG + embeddings)
  • Tower & Asset Tracking Dashboards

Build powerful AI agents that work or use our templates and launch in minutes.

Product lineup

Modular apps you can run standalone or stitch together into a seamless stack.

Voice

OmniVoice IVR

OmniVoice IVR preview

Real‑time speech, natural routing, agent assist, and auto‑QA summaries.

Messaging

OmniChat Hub

OmniChat preview

Unified inbox for web, SMS, WhatsApp with AI copilots and macros.

Financial Ops

OmniInvoice

OmniInvoice preview

Automated invoicing, reminders, collections, and reconciliation.

Sales

OmniCRM

OmniCRM preview

Leads, pipelines, quotes, contracts — with AI drafting & follow‑ups.

Ops

ProjectPulse

ProjectPulse preview

Project & field ops with route planning, checklists, and automations.

Knowledge

NoteFlow

NoteFlow preview

Long‑term memory for teams: RAG over SOPs, tickets, contracts, and emails.

Assets

TowerTrack

TowerTrack preview

Sites, leases, maintenance, RF notes, photos, and geo‑linked work orders.

Service

ServiceDesk

ServiceDesk preview

Ticketing with AI triage, deflection, and resolution suggestions.

Commerce

OrderBot

OrderBot preview

Checkout flows, add‑ons, cross‑sell, and payment orchestration.

Popular AI case studies (today)

These are the patterns leading teams are rolling out now across telecom, utilities, logistics, healthcare, retail, fintech, and public sector.

Customer Service

Self‑service deflection

  • • 25–45% ticket deflection via chat/voice bots
  • • 20–35% faster resolution with agent assist
  • • Auto‑QA & summaries → coaching loops
Sales

AI enablement & quoting

  • • Quote & contract drafting copilot
  • • Lead scoring & next‑best‑action
  • • +8–20% conversion lift typical
Finance Ops

Invoice & collections automation

  • • Smart dunning across SMS/email/voice
  • • Auto‑reconcile & dispute triage
  • • 5–15 day DSO reduction
Field Ops

Crew routing & checklists

  • • Predictive scheduling & parts readiness
  • • Photo QA, typed & voice job notes
  • • 10–25% truck‑roll reduction
Knowledge

RAG over SOPs & tickets

  • • Unified docs → instant answers
  • • Source‑grounded responses
  • • Minutes → seconds for lookup
Risk

Fraud & anomaly detection

  • • Transaction scoring & flags
  • • Identity & KYC assistance
  • • False‑positive reduction targets

Under the hood

AI & Data

  • • LLMs (function calling, structured output)
  • • RAG (document loaders, chunking, embeddings)
  • • Vector stores & event pipelines
  • • Analytics: usage, KPIs, cohort views

Platforms & Integrations

  • • Telephony: Twilio, Vonage, SIP
  • • Messaging: SMS, WhatsApp, email
  • • Infra: Vercel, Supabase, Postgres
  • • Payments: Stripe, ACH orchestration

Ready to deploy real AI?

Give us a week with your data and stack. We'll show measurable lift or we'll tell you why not — straight up.

Request a demo

Contact

Drop your details — we'll reach out with a tailored walkthrough.